Indian Market has tied up with a reputed logistics partner to provide timely and reliable delivery to all metro and most of the non-metro cities across India. We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.
In case your shipment is delayed or lost:
* In case there is a delay beyond the estimated date, please WhatsApp us on 8076899159 or send an email to info@indianonlinemarket.com. We will communicate with our logistics partner and resolve it as soon as possible.
This Shipping Policy describes the terms and conditions related to shipping of products purchased from IndianOnlineMarket.com ("Website"). By purchasing products from our Website, you agree to abide by the terms outlined in this Shipping Policy.
1. Processing Time
a. Order Processing: All orders are processed within 3 business days (excluding weekends and holidays) upon receipt of payment confirmation. Processing time may vary depending on the availability of products and peak seasons.
b. Order Confirmation: Upon placing an order, you will receive an order confirmation email with details of your purchase and shipping information. Please review this confirmation for accuracy.
2. Shipping Rates & Delivery Estimates
a. Shipping Methods: We offer various shipping methods based on the destination and weight of the package. Available shipping methods will be displayed during the checkout process.
b. Shipping Rates: Shipping charges are calculated based on the weight of the products, shipping method selected, and the destination. These rates will be clearly displayed at the time of checkout.
c. Delivery Estimates: Estimated delivery times will be provided during the checkout process. Please note that delivery times may vary depending on the shipping method chosen and the delivery address.
3. Shipment Confirmation & Order Tracking
a. Shipment Confirmation: Once your order is shipped, you will receive a shipment confirmation email containing tracking information. This tracking information will allow you to monitor the status of your package.
b. Order Tracking: Use the provided tracking number to track your package through the designated courier's website or tracking portal. Please allow some time for the tracking information to be updated after the shipment is processed.
4. Shipping Destinations
We currently ship to addresses within [Specify regions/countries] and strive to expand our shipping coverage to serve our customers better.
5. Customs, Duties, and Taxes
a. International Shipping: For orders shipped internationally, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. IndianOnlineMarket.com is not responsible for any additional charges incurred upon delivery.
b. Compliance: We adhere to all international shipping regulations and customs declarations. However, we cannot guarantee that our products comply with specific import regulations of each country. It's the responsibility of the customer to ensure compliance with local laws and regulations regarding the purchased items.
6. Shipping Restrictions
Some products may have shipping restrictions imposed by courier services or specific regions due to legal, logistical, or safety reasons. We reserve the right to cancel orders that cannot be shipped to certain locations.
7. Delivery Issues
If you encounter any issues with the delivery of your order or if there are discrepancies with the received items, please contact our customer service team promptly to assist you in resolving the matter.
